Distance Sales Agreement
DISTANCE SALES AGREEMENT
Last Updated: October 21, 2026
1. Seller Information
Brand Name: SKIALFA
Legal Business Name: UMUT ATAMAN
Business Address: Örnek Mah. 1373 Sok. No: 24/7, Esenyurt, Istanbul, Türkiye
Tax Office: Esenyurt
Tax Identification Number: 0970427331
Email: info@skialfa.com
2. Scope of Agreement
This Distance Sales Agreement governs online purchases made through the SKIALFA website by customers in the United States, Canada, and Australia.
By placing an order, customers agree to the applicable terms of sale, subject to their mandatory consumer rights under local law.
3. Products and Pricing
SKIALFA offers apparel, including hoodies, sweatshirts, and T-shirts, produced on demand through third-party production partners.
Product descriptions, available sizes, prices, and applicable shipping charges are displayed during the purchasing process.
The total payable amount is presented before the customer confirms the order.
4. Payment
Payments are processed through the payment methods available at checkout.
Orders are confirmed following successful payment authorization.
5. Production and Delivery
Products are generally manufactured and fulfilled through production partners located in or serving the customer's destination country.
Production and delivery estimates are displayed or communicated to customers where available.
Delivery times may vary due to production schedules, shipping carriers, and circumstances beyond reasonable control.
6. Order Cancellations
Customers may request cancellation by contacting info@skialfa.com.
Cancellation requests are subject to the production status of the order and applicable consumer protection laws.
7. Returns and Refunds
Customers should review the SKIALFA Refund Policy for return instructions and procedures.
If an item arrives defective, damaged, incorrect, or otherwise fails to meet applicable consumer guarantees, customers may contact info@skialfa.com for assistance.
Made-to-order production does not exclude statutory cancellation, return, refund, or other consumer rights where such rights apply.
8. Consumer Rights
Nothing in this Agreement limits or excludes consumer rights that cannot legally be waived under applicable laws in the United States, Canada, Australia, or Türkiye.
9. Customer Responsibilities
Customers are responsible for providing accurate shipping and contact information and reviewing their order details before completing checkout.
10. Privacy and Personal Data
Personal information is handled in accordance with the SKIALFA Privacy Policy and applicable data protection laws.
11. Applicable Law and Disputes
This Agreement is governed by applicable Turkish law, without prejudice to mandatory consumer protections and jurisdictional rights available to customers in their country or region.
Customers may contact SKIALFA at info@skialfa.com to seek an amicable resolution of disputes.
12. Contact Information
For questions regarding orders, payments, delivery, cancellations, or returns:
SKIALFA
Email: info@skialfa.com
Business Address: Örnek Mah. 1373 Sok. No: 24/7, Esenyurt, Istanbul, Türkiye