Return & Refund Policy

SKIALFA — Return & Refund Policy

At SKIALFA, every piece is made to order with attention to quality and detail. We want you to feel confident about every purchase.

Made-to-Order Products

Our apparel is produced specifically for each order. Because of this, we generally do not accept returns or exchanges for changes of mind, incorrect size selection, or personal preferences, except where required by applicable consumer protection laws.

Please review our size charts, product descriptions, and color options carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact our customer support team within 30 days of delivery.

Include your order number, a description of the issue, and clear photographs of the product and packaging where relevant.

After reviewing your request, we will provide an appropriate remedy, such as a replacement or refund, at no additional cost where applicable.

Returns and Exchanges

Please contact us before sending any item back. Our support team will provide instructions if a physical return is required.

Do not return products directly to the manufacturing facility without prior authorization.

Order Cancellations

If you need to cancel or modify an order, please contact us as soon as possible. Because production may begin shortly after an order is placed, cancellation or modification cannot be guaranteed once production has started.

Refund Processing

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Consumer Rights

Nothing in this policy limits or excludes any rights or remedies available under applicable consumer protection laws, including mandatory rights relating to faulty, misdescribed, or nonconforming goods.

Contact Us

For return, refund, or order-related assistance, please use the contact information provided on our website.

SKIALFA
https://www.skialfa.com

info@skialfa.com